Research
Just a few years ago if you wanted to grow your eCommerce business, you had to hire a lot of people to provide customer support, write product descriptions, analyze customer data, and many more things that had to be done every day. It was hard for small online retailers to compete against big brands who had big teams, but thanks to AI in eCommerce...
Research
If you’ve ever worked in project management you know how difficult it can be to juggle between meeting deadlines, coordinating all team members and trying not to exceed the budget. Multitasking is a reality for most project managers and it can get hectic. But did you know that 1 out of 5 project managers has seriously considered...
Research
Do you remember times when customers tried to make payments just before the end of work hours and the problems it caused? Did you receive complaints about poor customer service, even though it was explicitly stated that payments must be made by a certain time? If so, you probably know how frustrating and costly it can be.
Research
If you run a business in the hospitality industry, you probably went through some of these stages: hiring new staff members, spending countless hours on training, correcting all of their mistakes, organizing additional training, dealing with angry customers because they are not satisfied with your staff members
Research
The conversational AI market is booming, and the technology will be further implemented in the banking industry. How do we know this?First, a reported 32% of banks already use some form of Artificial Intelligence (AI) in their operations. Plus, according to Digital Banking Report research, about 75% of financial...
Research
Voice recognition technology has opened up a world of possibilities when it comes to the medical field. From reducing the risk of cross-contamination to streamlining administration and medical documentation, voice recognition technology makes work more efficient.According to Statista, 90% of large...
Research
The global Artificial Intelligence (AI) market is expected to reach a staggering $1.58 trillion by 2030. It is a massive push from $65.4 billion as of 2020. In turn, the global intelligent virtual assistant market was worth $5.8 billion in 2021. However, from 2021 to 2028, it will experience a 28% annual growth. These...
Research
Customer success is no longer just about measuring user adoption and churn; it’s about making sure your customers succeed with you at every step of their journey. These days, customers have more options than ever before. They can easily hop from one solution to another, switching providers whenever...