Security & Privacy
Protecting your and your client's data is a top priority for vTalk.ai; thus, we offer safe web hosting and cutting-edge data security. Our company is GDPR-compliant and has made cybersecurity education and training a priority.
24/7 Data Infrastructure
All of vTalk.ai's infrastructure is up and running at all times, seven days a week, to guarantee high availability and provide efficient load-bearing tailored to your specific needs.
Cyber Essential, PCIDSS, GDPR, and HIPAA are just some of the regulations that vTalk.ai adheres to ensure the safety of its users' data. The privacy of your clients' information is guaranteed at all times.
We perform regular audits and continuous testing of our
infrastructure to guarantee their safety and compliance.
Hosting and Physical Security
The data center housing vTalk.ai are in Germany and uses Hetzner hosting. The Hetzner platform is designed with security in mind from the ground up, and the company makes every effort to ensure that its customer's data is safe.
At Hetzner, the data centers that house our servers are rigorously secured to ensure the highest levels of safety and protection. The company follows top security protocols, including SOC 2 and ISO 270001, to ensure the safety of its infrastructure.
Compliance and Privacy
To keep your data secure and private, vTalk.ai stores users' private data encrypted using AES 256-bit encryption. Encryption keys are unique for every user, and our employees don't have access to them and cannot decrypt users' data. Only the top-level administrators have administrative access to vTalk.ai virtual machines.
vTalk.ai complies with the European Union's Global Data Protection Regulation (GDPR).
vTalk.ai complies with HIPAA requirements for Protected Health Information (PHI), and we are ready to sign a Business Associate Agreement (BAA) with customers subject to HIPAA mandates.
We encrypt all data at rest and in transit over public n0tworks
Your data is hosted in its own secure database
We conduct regular audits and continuous testing with third party penetration testing firms
Authenticate users using any OIDC-compliant SSO provider