Conversational AI for Banking & Finance
Automate Your Banking and Financial Tasks with an AI-powered Voice Assistants Platform. Deploy our no-code Solutions in simple steps to improve customer satisfaction
Banking & Finance
Virtual assistants can be used to answer customer questions, resolve issues, and provide information about products and services. This can help to reduce the workload of customer service representatives and improve the speed at which customers receive assistance.
Can you help me check my bank account balance?
Intent: /check_balance
Of course! Can I have your account number and the last four digits of your social security number for security purposes?
Entity: account_number=”123456789”, ssn_digits=”1234”
Action - API Call: show_balance(‘123456789’,’1234’) - status OK;
Thank you! Your current balance is $2,500. Is there anything else I can assist you with today?
Make customers 20% more satisfied with 24/7 support
By assisting 24/7, a virtual voice assistant can help reduce response times and ensure that customers can receive assistance when needed. Customers may appreciate being able to access assistance anytime or night rather than being limited to business hours.
Reduce operational costs
Using a virtual voice assistant in the banking and finance industry can help reduce operational costs by automating tasks, improving efficiency, and reducing the need for physical branches and human customer service representatives.
Increase your leads qualifying quality
By analyzing customer data, a virtual voice assistant can identify individuals who may be interested in specific products or services and qualify them as leads.
vTalk.ai voice bots can also answer customer questions and help generate leads by providing the information needed to make a decision.
Improve payment processing
Virtual voice assistants can assist customers with tasks such as setting up automatic payments or scheduling one-time payments, helping to streamline the payment process.
By automating tasks such as data entry, virtual voice assistants can help reduce the risk of errors in the payment process and handle routine tasks such as verifying customer information and processing payments.
Why ?
The setup and installation of the AI-powered virtual voice assistant are entirely free
Save operating expenses and increase your productivity by automating typical procedures
Within a week get your voice AI fully customized to your unique demands and deployed
Get all the benefits with well-designed NLP engine with appropriate human voice interpretation
An enterprise-ready, no-code builder that makes it easier to create AI voice assistants
Our free API integration with any of your services enables business processes to operate correctly
Just six steps to start
Virtual agents benefits for Banking & Finance
- 24/7 availability
- Fast answers to typical questions
- The reduced waiting time
- Better work comfort
- Opportunities to upskill
- Reduce routine and burnout tasks
- Improved customer satisfaction
- More profit without quality compromises
- Improved brand trust for business success