Wide Range of Voice Assistant Features for the Best Result
Use all the scope of vTalk.ai features to get the best result, increase call efficiency, and reduce costs three times.
Improve highlighted model intents to get the best recognition results
You can use many different strategies to improve the model intents of a virtual voice assistant to get the best recognition results. By training the model on a more extensive and diverse dataset, fine-tuning the model for your specific domain, and using techniques like data augmentation and transfer learning, you can improve the accuracy and performance of the model.
Conversation interruption handling
Voice assistants should handle questions or interruptions in the middle of an unfinished phrase. This can help improve the user experience and ensure that the assistant can perform the requested tasks efficiently and accurately. In addition, it allows the user to get the impression that a live person is running the conversation.
Get the best efficiency with A/B testing options
A/B testing can be a valuable way to improve the efficiency of a virtual voice assistant by allowing you to identify and optimize the most effective models and intents. By setting clear goals and objectives, testing one variable at a time, using a large and representative sample, and using statistical analysis to analyze the results, you can get the best efficiency from your A/B testing efforts.
Send SMS and email notifications
A virtual voice assistant can be programmed to send automated notifications to users based on specific triggers or events. For example, during or after the conversation, the virtual voice assistant can send an email or SMS with the order details, appointment time, and address if the user confirms such an option.
Increase your outbound calls efficiency with Voicemail detection
Voicemail detection is a feature that allows a virtual voice assistant to recognize when it is leaving a voicemail message rather than speaking to the user in real-time. By using voicemail detection, a virtual voice assistant can increase the efficiency of its outbound calls by reducing the time and effort spent leaving voicemails.
Create the best flow with call transfers to live operators
Call transfers to live operators can be an essential part of a virtual voice assistant's flow, as they allow users to speak with a real person if they have a question or concern that the assistant cannot address. Some users may prefer to talk with a real person rather than a virtual voice assistant, especially if they have a complex or sensitive question or concern. In these cases, transferring the call to a live operator might be appropriate.
Connect with your internal systems with API integration options
API (Application Programming Interface) integration allows a virtual voice assistant to connect with and access data and functionality from internal systems. Using API, you can closely integrate virtual voice assistant with an organization's systems and processes to access data, execute actions, and set up integration with other applications, enhancing efficiency and effectiveness.
The setup and installation of the AI-powered virtual voice assistant are entirely free
Save operating expenses and increase your productivity by automating typical procedures
Within a week get your voice AI fully customized to your unique demands and deployed
Get all the benefits with well-designed NLP engine with appropriate human voice interpretation
An enterprise-ready, no-code builder that makes it easier to create AI voice assistants
Our free API integration with any of your services enables business processes to operate correctly