Research
Missed appointments cost businesses billions, and outdated scheduling systems frustrate customers. AI-powered voicebots offer a solution by automating bookings, reschedules, and reminders 24/7. Discover how this technology can dramatically reduce your no-show rate and cut operational costs.
Research
For years, customers have dreaded robotic voicebots trapped in rigid IVR menus. Now, Generative AI has transformed them into intelligent assistants capable of natural, empathetic conversations. Discover how this shift is creating a major competitive advantage by boosting loyalty and cutting costs.
Research
Call center automation is changing the face of customer service. Businesses of all sizes can eliminate mundane tasks and provide resolutions to customer issues quickly, thanks to automation. Artificial intelligence (AI) lies at the heart of this technology. According to research, 60% of consumers would use AI...
Research
Voice recognition technology has opened up a world of possibilities when it comes to the medical field. From reducing the risk of cross-contamination to streamlining administration and medical documentation, voice recognition technology makes work more efficient.According to Statista, 90% of large...
Research
Do you remember times when customers tried to make payments just before the end of work hours and the problems it caused? Did you receive complaints about poor customer service, even though it was explicitly stated that payments must be made by a certain time? If so, you probably know how frustrating and costly it can be.
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The use of conversational AI continues to spread over different industries, from some obvious examples like automating call center queries to some industries where you wouldn't expect it, like finance and insurance. Conversational AI is one of the rare technologies that benefits everyone: it helps businesses save time...
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According to Statista, an average live interaction with customer support lasted almost 12 minutes in 2022. The trends show that the number grows each year as customer expectations increase.Can you imagine how much time and money you'd save if only you could automate at least a fraction of those interactions? The good news is that customer service conversations can easily be automated, and there are more ways to automate customer service, depending on your needs.
Research
When hearing "Artificial Intelligence," most people think about modern technologies, future innovation, and machines enslaving humans. Artificial Intelligence (AI) is far older than the Internet. In 1954, two computer science gurus, John McCarthy and Marvin Minsky, developed the first AI models...