AI-powered Virtual Assistant for Retail and eCommerce
Simplify retail operations with AI-based voice bots platform. Our no-code solutions will allow staying in touch 24/7 and improve the shopping experience.
Retail & eCommerce
vTalk.ai retail voice AI handles tasks such as collecting, modifying, terminating orders, recording returns, and adjusting shipping and billing details. It also actively engages customers by reminding them to place another order based on prior orders. This function is similar to the tasks of a real sales assistant.
Hi, I'd like to check the status of my order.
Intent: /order_status
Of course, I'd be happy to help. Please provide your order number and the email address associated with your account.
Sure, my order number is 12345 and the email is [email protected].
Entity: order_number=”12345”, email=”[email protected]”
Action - API Call: get_order_status(order_number=”12345”, email=”[email protected]”) - status OK
Thank you. I've located your order. It was placed on January 1st and is currently in transit. The estimated delivery date is January 10th. Is there anything else I can assist you with?
A new level of personalization
vTalk.ai retail & eCommerce virtual assistants can answer even the most complex inquiries, examine customer behavior trends, and improve the shopping experience by delivering personalized notifications and deals. vTalk.ai solution delivers customized offers and cart reminders when customers abandon a transaction to persuade them to finish it.
Reduce operational costs
An AI-based virtual voice assistant can help reduce operational costs for retail & eCommerce by handling routine tasks such as account management, billing, and troubleshooting, which reduces the need for human customer service staff. It can also answer frequently asked questions and provide relevant information, saving time and resources for both customers and staff.
24/7 Customer Support
vTalk.ai solution functions within and outside work hours, making it possible to attend to customers’ requests at any time of the day. The outcome of this is brand trust and recommendations, which are all your retail company needs to gain global attention. With vTalk.ai, your productivity is enhanced.
Speak your customer's language
AI digital voice assistants can provide support in multiple languages, which allows companies to expand their customer reach and cater to a broader audience. This feature eliminates the need for companies to hire additional staff who are fluent in different languages, reducing operational costs. It also provides a more personalized experience for customers who prefer to communicate in their native language.
Why 
?
The setup and installation of the AI-powered virtual voice assistant are entirely free
Save operating expenses and increase your productivity by automating typical procedures
Within a week get your voice AI fully customized to your unique demands and deployed
Get all the benefits with well-designed NLP engine with appropriate human voice interpretation
An enterprise-ready, no-code builder that makes it easier to create AI voice assistants
Our free API integration with any of your services enables business processes to operate correctly
Just six steps to start
Platform
Virtual agents benefits for eCommerce
- 24/7 availability
- Fast answers to typical questions
- The reduced waiting time
- Better work comfort
- Opportunities to upskill
- Reduce routine and burnout tasks
- Improved customer satisfaction
- More profit without quality compromises
- Improved brand trust for business success
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